Shipping & Return Policy
Clear and transparent information about how we ship and handle returns.
Shipping Policy
At Wise Printers Online, we are committed to ensuring that your orders are processed and shipped promptly. Below are the details of our shipping policy:
- Orders are typically processed within 1–2 business days.
- Standard shipping times vary between 5–10 business days, depending on your location.
- We provide tracking information for all shipped orders.
- Expedited shipping options may be available at checkout.
- Currently, we only ship within Canada and the United States.
Return Policy
Your satisfaction is important to us. If you are not fully satisfied with your purchase, you may return it under the following conditions:
- Returns are accepted within 30 days of delivery.
- Items must be in their original packaging and unused condition.
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
- Refunds will be processed to the original payment method within 7–10 business days after receiving the returned item.
- For defective or incorrect items, please contact us immediately to arrange a replacement or refund.
Need Help?
If you have any questions about our shipping or return policy, please contact us: